About us

Rugs can really transform a room or home, creating an eye-catching centrepiece that can be passed down from one generation to the next. That’s why it’s so important to look after them.

We set up the Rug Cleaning Studio to provide a specialist premises for off-site rug cleaning. With our high-tech equipment and spacious rooms, we offer a convenient, top-drawer service where we collect, clean, dry and return your rug to you, with its colours, texture and condition restored to full health.

Traditionally operating in the Cambridge and Newmarket area, we are now expanding our rug cleaning service throughout Cambridgeshire and into IpswichColchester and other parts of Suffolk and Essex. All you have to do is get in touch to arrange collection and delivery, and we’ll take care of the rest.

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Our history

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A Bit Of Our History
Rothwell’s was started by Max Campbell in 1993 with the aim to provide fantastic cleaning results with honest, friendly customer service, this is still core to all that Rothwell’s does to this day.

Max spent many years building his skill set by cleaning and caring for many carpets, rugs and other fine fabrics. He built up a very good local reputation but kept the business small only occasionally employing family members when work was busy. Both Sons Oliver & Lewis used this as part time income when growing up.

In 2010, Max Campbell was joined full-time by his son Oliver Campbell and they became business partners. Oliver had been running his own small cleaning firm in Newmarket before and both wanted to invest more into making a larger, stronger firm while keeping that small business feel. They continued to grow the business and its reputation and then in 2014 the rug cleaning studio was opened.

The rug cleaning studio was opened as an important addition to the carpet and upholstery cleaning side of Rothwells. It allowed them to invest in equipment and procedures designed just for the specialty cleaning of rugs. Before this they had only been cleaning small numbers of rugs in a limited way and the investment into the rug cleaning studio allowed them to provide a better service to more people.  

With the business growing both in carpet and rug cleaning as well as new ventures into stone cleaning more help was needed and Elaine Campbell (Max’s wife and Oliver mum), joined the business in 2016 being a big help in the office. And then Graham joined in 2017 to be the Rug Studio Manager. Graham has been in the cleaning industry most of his life, running a successful business around Newmarket before joining the team so is a great addition. 

Rothwell’s currently has a small team of 8 people all dedicated to Maxs original aim as a business, “to provide fantastic cleaning with honest, friendly customer service”. Rothwell’s Rug Cleaning Studio continues to improve and in 2024 an automated rug dusting machine was installed at the studio.

Rothwell’s Rug Cleaning Studio provides specialist and careful cleaning for all types of rugs. The team has attended many training courses on the care of rugs and their fibers, are senior members of the National Carpet Cleaners Association, and all work is covered by 100% satisfaction guarantee, meaning if you are not happy with the service, you don’t pay. 

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Get in touch today

Our motto is "if you use us, you'll recommend us", so why not see for yourself what we can do? Tell us about your rug and we'll be in touch.

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